The model follows the risk, not the other way around.

A client choosing a builder is trying to answer one question: what will this company actually do when something goes wrong, which it will. Adjectives do not answer that. Mechanisms do, because a mechanism is either in the contract or it is not.

So this page describes how we work rather than how we would like to be described. Everything on it is either something you can see in the documents before you sign, or something you can hold us to afterwards.

• Exactly what our capacity isUp to $20 million under a single contract, resourced against a named team before the commitment is made. You will know where your project sits against that on the first call.
• What the right route actually isSometimes the best outcome is a different procurement route, a specialist subcontractor engaged directly, or your existing consultant team carrying more. We will tell you which, and that conversation costs you nothing.
• Which role we can hold, and which we cannotWhere a role requires independence from both the owner and the builder, we tell you at the outset whether we hold it, and where we do not we help you appoint someone who does.
• Precisely what our registrations permitBoth licences carry published conditions and we publish them rather than describe them. You will know on the first call whether a project sits inside them.

A fitout or refurbishment inside an occupied building

Usually construct only or design and construct against a lease date. A project manager carries it commercially and a site manager is present whenever trades are on the floor. Reporting is monthly in writing with weekly site minutes. The two things that most often move the outcome are base building capacity, which has to be confirmed by the building owner in writing rather than assumed, and access, because a booking sheet and a goods lift decide the sequence more often than the drawings do.

An industrial or warehouse building

Frequently design and construct, where the operational requirement is clear and the building is the wrapper around it. Full-time site management from earthworks to handover. The two that most often move the outcome are ground conditions, which are worth a proper geotechnical investigation before the price is fixed, and the services and authority connections, whose lead times run longer than most programmes assume.

A staged refurbishment of a building that has to keep operating

Usually construct only or managing contractor, with the staging agreed before the contract rather than negotiated during it. A site manager per active stage, and a written stage handover for each. The two that most often move the outcome are the separation between construction and occupation, which is a safety and compliance question rather than a courtesy, and the sequence of temporary services, because a building that must stay open cannot lose power, fire protection or egress for a day.

Site management is in the state, always

Every project has site management based in the state the project is in, present for the duration of the works. We do not run a project by visiting it.

The regulatory path is run locally

South Australia works through a development application under the Planning, Development and Infrastructure Act. Victoria works through a planning permit and a building permit issued by a registered building surveyor. New South Wales works through the development consent or complying development path with the design and building practitioner regime over the top. These are different processes with different timings, and each is run by people who work in that system.

Estimating and commercial run from one place, deliberately

Tendering, estimating and contract administration are run as one team across all three states, which is what keeps the price, the contract and the reporting consistent wherever the project is. It is also why the person who priced your job can answer a question about it in month six.

One director accountable across all three

The director works with the tendering and estimating team on every submission and stays involved across the project life cycle, in every state. There is one escalation path and it does not change depending on which city you are in.

Management system plans

Written quality, safety and environmental management plans, in use on live projects, with records kept to be produced. They are written and operating, and they are not third-party certified. We say which, because the difference matters to a procurement panel and we would rather they heard it from us.

Site access and competency

Induction, competency and licence expiry are managed in a controlled digital system rather than a folder in a site office, which means the answer to who is on site today and what they are qualified to do is a live one.

Open trade procurement

Packages advertised through the open market, so a trade price is tested rather than assumed, and so a client can see that it was.

Written contract administration

Progress claims assessed against work in place, variations priced before they proceed, delays notified when they occur. The same discipline we apply when we sit on the client’s side of the table.

Licences on the public register

Three registrations, all in the company name, all with their conditions published on this site rather than described. Searchable without asking us.

Acknowledgement of Country

We work on Kaurna Country in Adelaide, on the lands of the Kulin Nations in Melbourne and on Gadigal and Dharug Country in Sydney, and we acknowledge their Traditional Custodians and Elders past and present.